Privacy Policy
The Nutrition Pharmacist
ABN: 16 548 049 434
Last updated: 27 October 2026
1. Who We Are
The Nutrition Pharmacist is committed to protecting your privacy and managing your personal information responsibly, securely and transparently.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, purchase products, make enquiries or engage with our professional services.
Our activities include keynote speaking, workplace education, health and nutrition consulting, media contributions, educational content and book sales.
We manage personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and the Health Records Act 2001 (Vic), where applicable.
For further information about Australian privacy requirements, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.
2. Personal Information We Collect
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
Depending on how you interact with us, we may collect:
- Your name, email address, telephone number and contact details.
- Your organisation, position or professional affiliation.
- Information provided when making speaking, media, consulting or collaboration enquiries.
- Information required to process purchases, orders or payments.
- Information provided through competitions, promotions or other voluntary interactions.
- Website usage information collected through cookies and analytics tools.
We generally collect personal information directly from you when you contact us, complete a website form, make an enquiry or engage with our products or services.
We aim to collect only the information reasonably necessary for our business activities.
3. Historical Health and Consultation Information
The Nutrition Pharmacist previously provided individual nutrition and perimenopause consultations.
As part of those services, we may have collected sensitive health information, including medical history, medications, supplements, pathology results, dietary habits, lifestyle information and consultation records.
Although individual consultations are being discontinued, historical client records will continue to be managed confidentially and securely in accordance with applicable legal, privacy and professional recordkeeping obligations.
Health information will not be used for unrelated marketing activities without appropriate consent or another lawful basis.
Records will be retained for the period required by applicable laws and professional obligations and securely destroyed or de-identified when no longer required.
4. How We Use Your Information
We may use personal information to:
- Respond to enquiries and communicate with you.
- Arrange and deliver keynote presentations, workplace education, consulting and professional collaborations.
- Process book purchases and other product orders.
- Manage professional relationships, contracts, invoices and payments.
- Administer competitions or promotional activities.
- Maintain and improve our website and educational resources.
- Understand website traffic and visitor engagement.
- Comply with legal, regulatory and professional obligations.
- Send marketing communications where you have consented or where otherwise permitted by law.
We will not use personal information for unrelated purposes unless you consent or the use is otherwise permitted by law.
5. Marketing Communications
We may occasionally communicate about our books, speaking engagements, educational resources or professional activities where permitted by applicable law.
You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
We do not sell personal information to third parties for marketing purposes.
6. Sensitive Information
Sensitive information includes health information and other categories of information protected under the Privacy Act 1988 (Cth).
Where we hold sensitive information, we will use or disclose it only:
- For the primary purpose for which it was collected.
- For a permitted secondary purpose.
- With your consent.
- Where required or authorised by law.
We take additional care when managing sensitive information, including historical health records.
7. Disclosure to Third Parties
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business.
These may include:
- Website hosting and technology providers.
- Payment processing and order fulfilment services.
- Professional administration and accounting services.
- Website analytics and communications providers.
- Other service providers supporting agreed professional engagements.
We take reasonable steps to ensure that personal information is handled appropriately by third parties.
We may also disclose information where required or authorised by law.
Some technology providers, including Google, may store or process information outside Australia. Where applicable, we will take reasonable steps to ensure overseas disclosures comply with relevant Australian privacy requirements.
8. Keeping Your Information Safe
We take reasonable technical, organisational and administrative measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include secure digital storage, access controls and the use of reputable technology providers.
Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.
We encourage you not to submit sensitive health information through general website contact forms or unsecured email unless specifically requested through an appropriate secure process.
9. Retention and Deletion of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable legal and professional obligations.
Where personal information is no longer required and there is no legal obligation to retain it, we will take reasonable steps to securely destroy or de-identify it.
Requests for deletion will be considered in accordance with applicable privacy laws and recordkeeping requirements.
Historical clinical records may need to be retained even after consultation services have ceased.
10. Accessing and Correcting Your Personal Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact:
sarah@thenutritionpharmacist.com
We may request reasonable proof of identity before providing access to personal information.
We will respond to requests within a reasonable timeframe and in accordance with applicable law.
If we cannot fulfil a request, we will explain the reason where required by law.
11. Cookies and Website Analytics
The Nutrition Pharmacist uses Google Analytics to understand how visitors interact with our website and to improve our content and user experience.
Google Analytics may collect information including:
- Pages visited and time spent on the website.
- Device and browser information.
- General geographic location.
- How visitors find and navigate our website.
- Website interactions and engagement.
Google Analytics uses cookies and similar technologies to collect website usage information. This information may be processed by Google, including on servers located outside Australia.
We use this information to monitor website performance, understand visitor interests and improve our content and services.
You can manage or disable cookies through your browser settings.
You can also learn more about how Google uses information at:
https://policies.google.com/privacy
For information about opting out of Google Analytics, visit:
https://tools.google.com/dlpage/gaoptout
12. Links to External Websites
Our website may contain links to third-party websites, including book retailers, professional organisations and other educational resources.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business activities or legal obligations.
Any updated version will be published on this website with a revised date.
We encourage visitors to review this page occasionally.
14. Privacy Complaints and Enquiries
If you have questions, concerns or complaints about how we handle personal information, please contact us.
The Nutrition Pharmacist
ABN: 16 548 049 434
Email: sarah@thenutritionpharmacist.com
Website: www.thenutritionpharmacist.com
We will review privacy complaints and respond within a reasonable timeframe.
If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner at www.oaic.gov.au or another relevant privacy regulator.
15. Copyright
Unless otherwise stated, the content of this website, including original text, articles, educational resources, images and other materials, is owned by or licensed to The Nutrition Pharmacist.
Content must not be reproduced, distributed or used commercially without prior written permission, except as permitted by law.
For permission requests, please contact sarah@thenutritionpharmacist.com.